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Website Policies – Chocolate Arthouse
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Website Policies

Chocolate Arthouse / Website Policies

Cookie Policy

This Cookie Policy was last modified on 10/05/2018.

Chocolate Arthouse Ltd Ltd (“us”, “we”, or “our”) operates https://www.chocolatearthouse.co.uk (the “Site”).

By using this website, you agree to the collection and use of information in accordance with this policy.

Chocolate Arthouse Ltd Ltd uses cookies to track your visit to our publicly accessible web pages. By using this Service, you consent to the use of cookies. As a rule, cookies will make your browsing better. We use this information to establish the number of unique visitors to our website, pages navigated, save preferences and provide tracking data helping us provide a better digital experience.

What are cookies
A cookie is a small text file which is transferred on to your computer, smartphone or tablet via your web browser to help the site provide a better user experience.Cookies may be “temporary” or “session” cookies, used while you visit our website. They are deleted when you close your browser, or “permanent” cookies, which stay on your device’s permanent storage until you delete them manually or your browser deletes them after a certain period. Please see your web browser settings for more information.

How we use cookies
When you use or access our Services, we may place several cookies files in your web browser. We use cookies for the following purposes; to enable certain functions of our Service, to provide analytics, to store preferences and to enable advertisements. Our site does not keep or use any personal information. Any anonymous information is handled according to our Privacy Policy as seen on our website. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the ‘Help’ section of your browser, but be aware that certain functionality may not be available to you.

Third-party cookies
In addition to our own cookies, we may also use various third-party cookies to report usages statistics. This includes social media analytics, Google Analytics and third-party marketing software analytics. This information is collected to see the success of our own advertising campaigns. For more information on this subject, please visit www.aboutcookies.org website.

Privacy Policy

This Privacy Policy was last modified on 10/05/2018.

Chocolate Arthouse Ltd (“us”, “we”, or “our”) operates https://www.chocolatearthouse.co.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. By using this website, you agree to the collection and use of information in accordance with this policy.

GDPR – Information Collection and Use

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email (“Personal Information”). We only store personal information that is relevant to the service requested from us.

We will use your personal information in selected ways for the following purposes:
• To provide you with the services or information you have requested from us
• To update you about any changes to our services or products
• To display your profile or content on the website (if consented)
• To maintain our organisational records and ensure we have your most up-to-date marketing preferences set in our CRM.
• To help us improve our service offering, campaigns or information being displayed
• To analyse and improve the operation of our website
• To analyse your website behaviour
• To invite you to participate in voluntary surveys or market research
• To tailor advertising that is presented to you on the Internet according to your interests, preferences and profile
• To contact you where you have been identified as a key contact for an organisation (if we obtain your contact details in this way, we will only use them to contact you in the ways in which you have agreed to be contacted).

How We Collect Information

Chocolate Arthouse Ltd may collect information about you whenever you interact with us, for example when you:
• Enquire about our services or visit our website
• Sign-up to receive marketing updates on a campaign or website download
• Create or update a profile
• Post content to our website or social media sites (including LinkedIn)
• Attend a business meeting with us and provide us with information about you
• Take part in one of our events
• Contact us through the following channels: website, email, phone, SMS, social media or post.

We may also receive information about you from third parties. This is if you’ve given them permission to share your information with us.

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We ensure that there are appropriate technical controls in place to protect your personal details. For example, we use encryption technology on our websites and carry out regular security reviews on our network.

Chocolate Arthouse Ltd has opted for third party cloud based solutions, all with restricted access to client data by our employees. Our ema ils and website are also encrypted for extra safety.On this website, we hold no personal details as these are stored, with client consent, in our CRM and other GDPR compliant software applications.

Changes To This Privacy Policy
Chocolate Arthouse Ltd may update this Privacy Policy from time to time. We will notify you of any changes.

Will Any Of My Data Be Given To Third Parties?
We do not sell your personal data to third parties, nor will we provide your personal data to third parties, unless obligated by law, for instance in case of a lawful request by law enforcement authorities.

Will My Company Data Be Secure?
We value your privacy. As a company we have taken organisational and technical measures to protect your data from theft, loss or any kind of use that is not in line with the purposes for which the data was collected. We work with secured cloud based networks that are GDPR compliant.

Where Can I File A Request To Access, Rectify or Remove My Data
?
We will hold your personal information on our systems for as long as is necessary for the relevant activity. If you ask us to stop sending you marketing materials, we will keep a secure record of your contact details and appropriate information to enable us to comply with your request of not to be contacted by us.
If you wish to access your data that is processed through our company, you can send a request by email to john@chocolatearthouse.co.uk

In order for us to make sure that you are who you say you are, we ask you that you email from your business email account. Marketing newsletters and communications can be unsubscribed from on every correspondence you receive from us. You retain control of how we use your data and you have the right to ask us to stop processing your personal information, which we will do.

Contact Us

If you have any questions about this Privacy Policy, please contact us.
Registered office address: TBC
Company number: TBC
VAT Number: TBC

Terms and Conditions

If you would like to request our business terms and conditions. Please email John Tyldesley: john@chocolatearthouse.co.uk

Right To Be Forgotten

The right to be forgotten is also known as the right to erasure. It gives individuals the power to request the removal of their personal data when there is no compelling justification for its continued processing by a company.

If you would like to request this. Please email John Tyldesley: john@chocolatearthouse.co.uk

Request Your Data Information

You have the right to get a copy of the information that is held about you. This is known as a subject access request. This right of subject access means that you can make a request under the Data Protection Act to any organisation processing your personal data.

If you would like to request this. Please email John Tyldesley: john@chocolatearthouse.co.uk

Luxury Chocolates for any occasion
Chocolate Arthouse make handmade luxury Dorset chocolates, chocolate gifts and chocolate bars from our Dorset chocolate shop based in Sturminster Newton. Order online today.
Our Chocolates Chocolate Bars Corporate Gifts

Award Winning Dorset Chocolates